Privacy Policy
Last updated: April 23, 2026
LocalPop (“LocalPop”, “we”, “us”, or “our”) operates the website localpop.io and related software services.
LocalPop provides software tools that help local businesses identify issues in their Google Business Profile, generate suggested fixes, draft proposed responses or updates, and support owner-approved actions.
1. Information We Collect
We may collect the following types of information:
Information you provide directly:
- Name
- Email address
- Phone number
- Business name
- Information submitted through contact forms, waitlist forms, demo requests, or direct communication
Information collected automatically:
- IP address
- Browser type
- Device information
- Pages viewed
- Referring website
- Basic usage and interaction data collected through cookies, analytics tools, or similar technologies
2. How We Use Information
We may use personal information to:
- Respond to inquiries and requests
- Provide, operate, and improve LocalPop’s website and services
- Communicate product updates, onboarding information, or support messages
- Evaluate whether our service is a fit for a business
- Analyze website traffic and usage patterns
- Maintain security and prevent abuse
- Comply with legal obligations
3. Google User Data
Use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
If you authorize LocalPop to access your Google Business Profile data, we access and use that data only to provide user-facing features within the LocalPop service, such as identifying profile issues, showing review and profile information, generating proposed responses or updates, and enabling owner-approved actions.
When a user connects their Google Business Profile to LocalPop, we may request access to the following Google OAuth scope:
https://www.googleapis.com/auth/business.manage
This access allows LocalPop to review relevant Google Business Profile information, customer reviews, and profile details, and to prepare suggested actions for the authenticated business owner.
LocalPop uses Google user data only for the specific purposes described in this Privacy Policy and only as needed to operate, maintain, and improve the user-facing functionality of LocalPop.
LocalPop does not publish replies, updates, or other Google Business Profile actions automatically. Any action that writes to or updates a connected Google Business Profile is performed only after explicit approval from the business owner or an authorized user.
We do not sell Google user data. We do not use Google user data for advertising, retargeting, personalized advertising, credit-related purposes, or
data brokerage.
We do not use Google user data to train general-purpose AI models.
LocalPop may use connected Google Business Profile data to generate AI-assisted suggestions, such as draft review replies or proposed profile updates, only for the connected business owner or authorized user. LocalPop does not use Google user data to train general-purpose AI models, sell data, serve ads, or build advertising profiles.
We do not allow humans to read Google user data except:
(1) with the user’s affirmative consent for specific support or troubleshooting needs,
(2) when necessary for security purposes, such as investigating abuse or technical issues, or
(3) when required by applicable law.
We may store Google user data only for as long as reasonably necessary to provide the service, maintain security, comply with legal obligations, or support user-requested functionality.
If LocalPop uses third-party service providers to help operate the service, such providers may access Google user data only to provide services on our behalf and only under obligations consistent with this Privacy Policy.
4. Data Deletion and Account Disconnection
Users may revoke LocalPop’s access to their Google Account at any time through their Google Account permissions settings.
If a user disconnects LocalPop from their Google Account, LocalPop will no longer be able to access Google Business Profile data through that authorization.
Users may also request deletion of their LocalPop account data by contacting us at hello@localpop.io. Upon receiving a valid deletion request, we will delete or anonymize the user’s data within a reasonable time, except where retention is required for legal, security, fraud-prevention, or operational purposes.
Disconnecting Google access does not automatically delete all data previously stored by LocalPop, so users who want their data removed should also submit a deletion request to us directly.
5. Sharing Information
We do not sell personal information.
We may share information with trusted third-party service providers that help us operate our website and business, such as:
- Website hosting and infrastructure providers
- Analytics providers
- Email and communication tools
- CRM, automation, support, or internal operations tools
- Payment providers, if applicable in the future
We may also disclose information if required by law or if necessary to protect our rights, users, or business operations.
6. Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Keep the website functioning properly
- Understand traffic and usage
- Improve performance and user experience
- Support analytics and, where applicable, marketing activities
You can manage cookies through your browser settings and, where applicable, through our cookie banner.
7. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including business, legal, operational, and security needs.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure.
9. Third-Party Services and Links
Our website or services may include links to third-party websites or rely on third-party tools. We are not responsible for the privacy practices of third-party websites or services.
10. Your Rights
Depending on your location, you may have rights regarding your personal information, such as requesting access, correction, deletion, or restriction of processing.
To make a request, contact us using the details below.
11. Children’s Privacy
Our website and services are not intended for children under the age of 18, and we do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last updated” date.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: hello@localpop.io
Business name: LocalPop
Website: https://localpop.io